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Subsidium offer monthly licencing across all of our supported EMM platforms and always look to match your airtime agreement so you aren’t left with unwanted EMM licences after a mobile contract ends. This also enables you to provide EMM to customers that you don’t have the airtime for
In an ideal world, all our customers grow when they work with us, however we know that isn’t always the case and often, downsizing was never in the plan. So Subsidium provide a flex up, flex down offering meaning that if a customer is forced to downsize, or have to make redundancies, you or they aren’t stuck with licences you had to buy for 12, 24 or even 36 months and can reduce it down to the number they actual need
If a customer has an issue with their mobile device or the software or apps on it, they come to you expecting a resolution instantly. Networks and EMM providers usually have 24-48 hour SLA’s, meaning the customer could be waiting days and even weeks for simple issues to be resolved. Subsidium work on a 2 hour SLA and currently run at a first ‘personal’ response time of sub 10 minutes, meaning you reach an expert and get your issues resolved before our/your completion has even read the initial email
